Let us help you select the appropriate Sonicator model and accessory for your application. Call us at 203.426.0101 or
fill out a Contact Form.

Publications / Protocols >

Troubleshooting and Repair Inquiry

If your probe sonicator is not functioning properly, follow the troubleshooting steps described in this document before contacting us:

Download the troubleshooting guide

Note: This document does not cover the Q800R3 or Cup Horn systems.

For further assistance, please submit a repair inquiry below and we will contact you within 24 hours.

* Required field

Name

Company

Address 1

Address 2

City

State

Postal/Zip Code

Country

Phone Number

1. Sonicator Model #:

2. Serial #:

3. Describe the problem or error message:

4. Which probe/horn is being used?

5. Does the tip show signs of erosion or pitting?

6. Amplitude setting:

7. Pulse mode on/off:

8. Total sonication time:

9. What is your application?

10. Sample volume?

11. What type of liquid is being processed?

12. Is the sample temperature monitored? If so, what is it?

13. Is the sample on ice?

14. Comments?

Let us help you select the appropriate Sonicator model and accessory for your application. Call us at 203.426.0101 or
fill out a Contact Form.

Publications / Protocols >

Contact Us